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Registration Quick Guide
For HIEs and HIOs

Step 1: Create New User Account

Note: If you already registered at the CAIR Immunization Messaging Portal, your registration information will be migrated to the CDPH HIE Gateway and registrants will be notified when this work is completed. Once migrated, Immunization Portal registrants will be able to login to the CDPH HIE Gateway to modify registration info or view message submission reports, as well as register to submit other types of public health data. Sites that registered with the CAIR Portal through September 30, 2013, DO NOT have to re-register with the CDPH HIE Gateway.

a) Begin by going to the CDPH HIE Gateway site at

b) Click the button Click Here to Register to begin the registration process. You will be taken to the Meaningful Use Capability Matrix where you can then locate which type(s) of public health data you plan to submit and proceed with the provided instructions.
Register button

c) Choose a User Name and Password and provide your email address.
Account creation form

d) Click Create account. A verification message will now be sent to your e-mail address.

Step 2: Confirm Email Address and Password

e) Once you receive the verification email, click on the link Click to confirm your registration which takes you back to the Gateway site. You have now confirmed your e-mail address.

f) You will be directed to a new screen. Click the link Step 3: Fill in contact information.

g) You are now on the main log-in page. Sign in with the User Name and Password you chose in Step 1.
User Login

Step 3: Complete Contact Information

h) On the next page are links to information sections that must be completed. Click on the link next to Step 3: Complete Contact Information.
Click the link next to Step 3

i) Complete the User Contact Information fields and click submit (* = required fields).
Contact information form

j) You will be returned to the previous page and see that your status for this area has changed to 100% if you have provided all the necessary information.

Step 4: Submitter Organization Information

k) Now click the link next to Step 4: Complete Submitter Organization Information.
Click the link next to Step 4

l) Complete the Organization Information fields.

  1. Make sure to select I am an HIE and will submit data on behalf of other only in the first field drop down.
    Select 'I am an HIE and will submit data on behalf of other only'
  2. Click submit when you are finished. The status of this section should now also read 100%. This completes your registration.

m) You will now receive an email confirming your registration as an HIE/HIO with the CDPH HIE Gateway. The information you submitted will be reviewed and, if approved, you will receive another email with instructions on how to request a digital certificate.

Click here to access the CDPH Health Information Exchange Gateway – Connection Quick Guide to review the process for requesting, receiving and installing your digital certificate. (coming soon)


Click Here to Log In

Need an account? Click here to Register.

Request Help

Need help with your registration?
Just call (855) 281-4996 for support
or e-mail us at